How to withdraw money from Mindrift?
Warning
Enter your real first and last name in your account settings. Otherwise, you won't be able to withdraw money. The user's first and last name in the payment system must match their first and last name in Mindrift. Otherwise, your account may be blocked.
To withdraw funds from your Mindrift account:
Open the My money page.
Select a payment system and click Withdraw.
You can cancel the withdrawal request. To do this, click Cancel request in the Actions history block. If there is no button, you won't be able to cancel the transaction even through Mindrift technical support.
Can I withdraw my earnings via PayPal?
Yes. PayPal payouts on Mindrift are processed via Tipalti. You can have both Payoneer and PayPal via Tipalti connected at the same time — there is no need to remove one method to add the other. To set up PayPal via Tipalti, see Setting up Tipalti for your payouts.
What does the grey and green amount in the profile mean?
In the web version:
Grey amount is money for tasks that are being checked, they cannot be withdrawn yet.
The green amount is money for tasks that have already been accepted and can be withdrawn.
In the Android app:
The white amount is money for tasks that are being checked, they cannot be withdrawn yet.
The black amount is money for tasks that have already been accepted and can be withdrawn.
In the iOS App:
The grey amount is money for tasks that are being verified, they cannot be withdrawn yet.
The black amount is money for tasks that have already been accepted and can be withdrawn.
What will happen if you don't withdraw money?
All funds are fully saved in your account. You can complete tasks and withdraw funds in a convenient mode.
However, it is important to consider 2 limitations:
The amount on your Mindrift account at a time must not exceed $1,000. If the balance reaches the specified amount, the ability to perform tasks is blocked until you withdraw at least part of it (User Agreement).
If you stop using Mindrift and your account has $1 or less left, you need to withdraw this money within a year. 12 months after completing the last task, the balance of funds will be debited, and the account will be reset to zero (User Agreement).
Quarantine.
All accounts in Mindrift have to undergo automatic checkups. Maximum period of such procedure is one week.
The process is fully automatic, unfortunately, we can't accelerate it or make an exception for the specific account.
The possibility of making withdrawal requests will be restored by itself – no additional documents are needed. Just try making a withdrawal again in a few days.
The withdrawal was rejected, but the money was not returned to my account!
The money was returned to the Mindrift account immediately after the application was rejected. If this is not displayed in the profile, please open the page My Profile, go to the My Money section, refresh the page using Ctrl+F5 and check your account balance again.
Can I withdraw money to my friend/mom/dad/cat's wallet?
The wallet that funds are being withdrawn to must belong to the account owner. By clause 5.15 of the User agreement, if funds are withdrawn to someone else's wallet we can refuse to pay you reward following clause 5.7.
You have exceeded the limit on the amount to be credited at one time.
Please try to withdraw money by creating several requests for smaller amounts. For example, $200 each.
When trying to withdraw the message "Invalid amount" appears.
Please, use a dot ("."), not a comma (",") when entering the amount. Also, you don't need to use the dollar sign ("$") when entering the amount.
I made a mistake in the wallet number, what should I do?
The possibility of cancelling a request depends on its stage of processing. Please contact our Support Team and specify the withdrawal date, payment system and withdrawal amount. Our specialists will help you.
When does the payment reach my account after withdrawal?
It usually takes a few hours or days, but sometimes longer. The maximum transfer time is 30 days. Check the status in the Actions history block.
Typically, the money will be credited to your account within a few days.
Usually, the withdrawal takes no more than 15 days. But the maximum withdrawal period, according to our rules, is up to 30 days.
The speed of the process depends on several factors:
• data correctness;
• the selected payment system;
• the date of registration on the site (new users undergo additional verification);
• recent changes in the profile (we need time to verify the data);
• if the account is blocked, the funds in it will be frozen;
• the request may be rejected if the account's status is not confirmed by the payment system.
My withdrawal to PayPal was cancelled. Why?
You should have received an email notification from our payment provider, Tipalti, explaining why your withdrawal was canceled. Please check your inbox, including your spam or junk folder, for a message from Tipalti, as it typically contains the reason for the declined payout.
The most common reasons for rejection include:
- The provided wallet details are invalid
- The wallet is inactive
- Tipalti withdrawals are not supported in your country
We kindly ask you to review the information above and ensure that your details are accurate and up to date.
You can also check whether Tipalti withdrawals are supported in your country using the following link: Payment methods coverage - US & ROW – Tipalti