Logging in to your account is a straightforward process, but it's essential to know the available methods and how to manage your credentials. Here’s a guide to help you understand the login process and options you have.
Navigating to the login page and choosing your login method
To begin, go to the platform's login page.
Here you need to choose one of the following methods based on what you've previously set up:
- Microsoft
- Apple
Select the appropriate social media icon, and you’ll be prompted to log in to that account (if you’re not already) and authorize access. This option allows users to bypass creating new credentials for the platform.
After selecting a social network if the information is correct, you'll be redirected to your account dashboard or homepage.
Managing Your Login Methods
If you wish to update or change your login methods, you can do so in your Profile section. Here, you’ll find options to:
- Delete previous social network you used for log in.
- Link New Accounts: You can connect your account to additional services (Google, Facebook, Microsoft, Apple).
❗Important: If only one social network is linked, you won't be able to delete it and link another. A notification will appear, indicating that you cannot remove your only login method.
We kindly recommend you to link more than one login option in case you lose access to one (e.g., if you forget your password).
Tips for a Smooth Login Experience:
- Always use a strong, unique password for your social networks.
- Make sure to link at least one social media account to your profile to ensure alternative access.
By understanding these simple steps, you can easily manage your account and access it whenever needed. If you experience any issues, the platform’s support team can help guide you through the process.
❗Important: If you previously used a different login method that is not listed, and you didn’t link any social networks, unfortunately, you won’t be able to regain access.
Frequently asked questions (FAQs)
Q: What if I don't have an account with Google, Facebook, Microsoft, or Apple?
A: We recommend creating an account with one of these social networks to ensure continued access to your account. Unfortunately, if you don't create an account we won't be able to continue our cooperation as we do not provide any other login options.
Q: Will I lose my data after updating my login method?
A: No, updating your login method will not affect your data. Your account information and data will remain intact.