Required settings:
- Choose the internet usage mode.
- Turn on push notifications to instantly learn about events.
-
Turn on the geolocation display if you plan to complete tasks that require your location.
Internet
To use Toloka only with Wi-Fi and save mobile data, follow these steps:
- Go to your device Settings.
- Select Mobile Data.
- Find Toloka in the list and turn off mobile data for the app.
Notifications
You can turn notifications on or off and choose how to get them.
- Open your device Settings.
- Go to Notifications and select Toloka.
- Turn notifications on or off.
Camera
Some tasks require you to photograph something (for example, a store's sign). All photos must contain the location information. Otherwise, the requester will reject your response. To save your location in photos:
- Go to the device Settings.
- Go to the Geolocation services block and allow geolocation access for the Camera app.
Troubleshooting:
🍏Where can I find the app and how do I install it?
The iOS app is available in the AppStore. Please note, that the app can be available in not all countries.
🍏I have installation problems because my operating system is too old.
The app is available on devices running iOS 14.0 or higher. If you have an older version of the operating system, you won't be able to install the app. But you can complete tasks in the browser on your computer or laptop.
🍏Tasks are not loaded in the app.
Try updating the app, reinstalling it, and restarting your mobile device.
🍏I can't click “Submit” when I complete training tasks.
You must have made mistakes when completing the task, so you can't submit it.
How the training works:
- You give responses to all tasks on the page and click Send.
- The system compares your responses with the correct answers provided by the requester.
- If you make a mistake, a hint appears set against a red background.
- Change your responses to the correct ones in all the tasks where hints appeared.
- Then click Send.
After you change all your responses to the correct ones, the training will be completed.
🍏I open the task, but there are no points on the map.
Task authors group tasks according to their goals. If you don't see any available tasks in your city when trying to select points on the All Tasks Tab, it means that there are no relevant tasks in this group. To see all tasks that are currently available in your city, switch to the task view mode on the map. To do this, switch to the Map Tab.