Required settings:
- Choose the internet usage mode.
- Turn on push notifications to instantly learn about events.
- Download a region map if you are planning to complete field tasks while offline.
- Turn on geotags in the camera settings if you plan to complete field tasks.
- Install the app to add multiple photos.
Internet
Choose the internet usage mode depending on the tasks you are planning to complete:
- Open the menu by tapping
at the top left of the screen. - Select Settings.
- Set the type of internet connection depending on the task type:
Field tasks
You can complete field tasks without permanent internet connection. You only need the internet to choose and reserve tasks and send responses.
- Wi-Fi only — Turn on Submit over Wi-Fi only.
This option saves cellular data. Your responses are stored on your device and are submitted as soon as
Wi-Fi is available.
📃Note
You need to make sure your responses are submitted before the task time expires.
- Wi-Fi or mobile network — Turn off Submit over Wi-Fi only.
This option means you can send responses immediately after you complete tasks, as soon as you are connected to the internet.
Non-field tasks
Non-field tasks require a constant internet connection.
- Wi-Fi only — Turn on Submit over Wi-Fi only.
- Wi-Fi or mobile network — Turn off Submit over Wi-Fi only.
Notifications
Choose which notifications you want to receive and how you want to receive them:
- Open the menu by tapping at the top left of the screen.
- Select Settings.
- Go to the Notification settings block.
- Turn on the notification and tap Save.
Camera
Many field tasks require you to photograph something (for example, a store's sign). All photos must contain the location information. Otherwise, the requester will reject your response. To save your location in photos:
- Select Camera app on your device.
- Tap
to open the settings. - Enable GPS location info.
📃Note
Allow access to your location as the system prompts you to.
If photos in responses are sent too slowly, choose a lower resolution in the camera settings, but not less than 3 megapixels.
Gallery
In some field tasks, you need to attach several photos at once (for example, the front of a building and the sign). If Gallery doesn't support choosing multiple photos, install the Google Photos app.
Troubleshooting:
🤖Where can I find the app and how do I install it?
You can install the Toloka app for Android using Google Play or AppGallery. Please note, that the app can be available in not all countries.
🤖I have installation problems because my operating system is too old.
The app is available on devices running Android 6.0 or higher. If you have an older version of the operating system, you won't be able to install the app. But you can complete tasks in the browser on your computer or laptop.
🤖Tasks are not loaded in the app.
Try updating the app, reinstalling it, and restarting your mobile device.
❗Warning
Reinstalling the app will clear the history of completed tasks. You can view the full history of completed tasks and earnings on the Toloka website.
🤖I can't click “Submit” when I complete training tasks.
You must have made mistakes when completing the task, so you can't submit it.
How the training works:
- You give responses to all tasks on the page and click Send.
- The system compares your responses with the correct answers provided by the requester.
- If you make a mistake, a hint appears set against a red background.
- Change your responses to the correct ones in all the tasks where hints appeared.
- Then click Send.
After you change all your responses to the correct ones, the training will be completed. If you think that you answered correctly, but the task is not accepted, take a screenshot of the page and send it to the author of the project.
🤖I open the task, but there are no points on the map.
Task authors group tasks according to their goals. If you don't see any available tasks in your city when trying to select points on the Available tab, it means that there are no relevant tasks in this group. To see all tasks that are currently available in your city, switch to the task view mode on the map. To do this, click the blue button with the map icon at the bottom right tab.
🤖After I click “Submit”, the task remains in “Completed”.
Check if the Submit over Wi-Fi only function is enabled in the app settings. If it is enabled, tasks will be submitted once your device connects to Wi-Fi. You can disable this setting to submit tasks via mobile Internet. If you connected to Wi-Fi, but the tasks are still not submitted, open each task, go to the menu, and select Send.